In operation for almost 100 years, company Tesco is probably most renowned in the United Kingdom for its retail of groceries and other goods. More recently, however, an interesting facet of the business is the Mobile telecommunications services it offers, trading as Tesco Mobile.
With Tesco Mobile it is possible to buy a range of the most recent handsets from renowned manufacturers such as Apple, Nokia and Samsung.
These are available on pay monthly contracts which are customisable: you can choose how much you want to pay upfront and how long you want the contract to last for (the more you pay upfront and the longer the length of the contract, the cheaper your monthly charges will be). You can also choose to put a cap on your monthly bill.
If, however, you are happy with the phone you are currently using, you can instead elect a Pay monthly SIM option.
For those who prefer to avoid a contract, Pay as you go SIMs are also available. With these SIMs it is possible to have ‘rocket packs’ - a specified monthly number of texts, data and minutes. A great perk is that when you top-up your account you will also get Clubcard points. Further discounts are available for those who top-up online. Special rewards are also available for families.
Your goods can be delivered to your address on weekdays and Saturdays. Depending on when you order, you can sometimes even get them the very next day, or within 2 days. All deliveries are carried out by renowned delivery company DPD and you can track your package via the DPD app.
If you are buying a new handset with Tesco Mobile, or pursuing an upgrade, for most models you can take out a specialist mobile phone insurance with the company.
Current customers can keep track of their account online and via the Tesco Mobile App.
A variety of help and support services are available on the company website. This includes being able to check the coverage in your area before signing up, detailed information on all aspects of the buying process, a frequently asked questions section, and a tool to find a Tesco Mobile store near you.
The Tesco Mobile team can be contacted in various ways, including via a live web chat.
Tesco Mobile have won various awards, including from Which? and uSwitch, both in 2018.