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Since 1997, Plusnet have been offering their telecom services to customers in the United Kingdom. In addition to phone and television packages, their broadband option is particularly appealing.
Three package options are offered to Plusnet broadband customers.
First, they have a broadband only option. This is available in three different subcategories, depending on the speed you require: broadband (‘unlimited’), fibre, or fibre extra. The price for the three contracts depends on the speed they offer. The faster the speed, the more expensive the contract.
It is possible to check what speed of broadband you are most likely to get via the company website. This process is extremely simple and you only need to input the telephone number of your landline and your postcode to find out.
For the ‘unlimited’ option, a contract is not required. However, for each of the fibre options, contracts of 12 or 18 months are available. The price is set and will not rise during the contract period. Plusnet will also remind you when you are nearing the end of the contract and will help you to ensure that you still have the best value for money deal.
The second package option available is for broadband and phone, and the third is for fibre broadband and phone.
Another perk of Plusnet broadband is that downloads are limitless and, for anxious parents, parental controls are also included.
Plusnet can help you to transfer from your existing provider and/or if you do not have a working land line, the company can also put this in for you.
Various offers are available on the site and yet another way of making savings is by telling other people about Plusnet. You can receive a discount on your bill for doing so.
If you need help or advice whilst you are ordering, a live chat is available.
In fact, the company is particularly proud of its customer service department which is based in the United Kingdom and is open every single day of the year. There is also a comprehensive help and support section on the website.
Plusnet have won various awards. These include from Broadband Genie and Which? in 2018 and, in 2017, four different awards from uSwitch. A full list of accolades dating back to 2004 is available on their website.
You can follow Plusnet via their multiple social media channels, including Twitter, Youtube and Facebook.