Vectone Mobile are a mobile virtual network operator who provide mobile phone services in the United Kingdom and overseas.
Vectone Mobile offer various services to their customers. The first is their pay as you go deal - a SIM card which operates via a top up system. With this option, you can add money to the card as you need it. You can top up online, via the company website, using debit or credit card. You can also select an automated option: to have your card topped up as soon as is required. This ensures that you are always in credit.
Another option they offer are called ‘bundles’. These are packages which allow the customer to choose exactly what they require. For example, on their UK plan, the most basic bundle comprises 50MB of data, 50 texts and 50 minutes. The most comprehensive option has unlimited minutes, texts and data and also roaming in the European Union and international minutes. Various other bundle options are available to match the needs of each customer, including for those who need to make international calls, those who only want a data plan and even a special option just for students. Bundles are available on a SIM only and a pay as you go basis.
The company also offer other interesting services, such as the ability to transfer credit to other numbers, setting up a landline number in the country of your choice which directs to your mobile, and getting sports updates.
You can order new SIMs for the Vectone Mobile service online.
You can also then follow your account activity - see your bills, call history and make alterations to your plan - via your online account, the ‘My Vectone’ feature.
A particularly innovative feature is the Vectone app, ‘Vectone Xtra’, which can be downloaded from the Apple App store and the Google Play store. Amongst other features, this allows you to make calls and texts internationally and gives you, free of charge, a second mobile number.
When you are browsing the bundles pages, offers automatically appear. However, there is also a dedicated offers page on the company website.
The Vectone Mobile website also has a wide variety of information and support for customers. The company can be contacted by mail, by an online contact form and by calling their customer service department which is open 7 days a week, from 9am until 6pm.