Founded in 1812, Biggest Gas Energy is now the largest supplier of energy to homes and businesses in the United Kingdom.
Although the principal service of the company is in energy, more specifically the provision of gas and electricity to the homeowner and enterprise and the connection of new builds, British Gas Energy also offer various home services. These include the installation, repair and servicing of boilers and heaters by expert engineers, all with a wide range of finance options. The company can also offer to insure these boilers and heaters.
Further insurance options include for plumbing and drains, and appliances and electrical devices can also be covered against the cost of unforeseen repairs. Insurance services are also provided for landlords and, since 2011, British Gas also offers Buildings and content insurance for homeowners, underwritten by AXA Insurance.
A particularly attractive feature of the company is their impressive ethos when it comes to their commitment to the environment, to local communities and to their workforce. For example, British Gas take education in energy efficiency seriously and, in addition to a comprehensive section on energy saving tips on their website, they can also offer Smart Meters via their ‘Smart Home’ programme, to assist the consumer in observing and checking their consumption.
For local communities, they also provide additional grants, support and advice to those struggling to heat their homes via their British Gas Energy Trust, and also offers apprenticeships to help develop the skills of the energy workforce of the future.
Thanks to a particularly well-structured site, at britishgas.co.uk it is possible to easily gain comprehensive information on and access to all of the services of the company. This includes viewing the tariffs of and getting a quote for gas and electricity services, information on all of the various aforementioned home services and the Smart Home programme. It is also possible to pay your electricity bill via the site, update billing information, and access your account information via the ‘My Account’ section. Technical support is also offered for the British Gas app and for smart home controls.
As one would expect from such an established company, customer service is of paramount importance and the Help and Support section of the company website is particularly detailed, instructive and easy to navigate.