Based in the United Kingdom, Deramores specialise in the sale of materials for knitting and crochet. Since 2010 the company has prided itself on the variety of its products and value for money that they offer.
Deramores have a very wide selection of products and the website makes it particularly easy to navigate through them. It is possible to search for yarn, for example, by weight, brand, fibre, or by what is popular. Colour packs and value packs are also available. Crochet pattern and knitting patterns, and crochet kits and knitting kits can also be searched for alphabetically, or again by popularity. The various knitting needle and crochet hooks options are clearly listed by brand, material and type, as are the accessories.
For those interested in the latest fashions, a particularly interesting way to navigate is by the what is new section. Alternatively, designer products are also alphabetically listed. A keyword search is also possible.
For those wishing to find a present for a friend but who are perhaps new to the world of knitting and crochet, gift card options are available.
The company have various special offers, such as percentage discounts for money spent. They also have a great rewards scheme, whereby you can earn points (called ‘Derapoints’) for the money you spend. So, make sure to check the website carefully before purchase to ensure that you are receiving the best deals.
The company deliver to addresses in the United Kingdom, the Channel Islands, Europe and worldwide. Delivery times and prices will vary accordingly. A comprehensive list is available on the company website. However, if your order comes to more than £25, it can be delivered free of charge to most places.
Returns, exchanges and refunds are possible for 30 days after the purchase of the product. The instigation of the returns process can begin online by submitting a returns request.
Deramores aim for excellent customer service and, if after checking the self help guide you still have unanswered questions, you can contact the Deramores team by email or by telephone.
You can keep up to date with all of the latest happenings at Deramores via their social media accounts. These include Twitter, Facebook and Instagram. Alternatively, you can sign up to their emailing list.
Deramores have won various awards. These include Best Online Store and Best Independent Yarn Brand, both awarded at The British Knitting Awards.